Privacy Policy

Last updated: March 2026

1. Introduction

Memotiva ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. By using the Service, you consent to the practices described in this Policy.

2. Information We Collect

We collect information you provide directly to us: email address, display name, and profile information. We collect audio recordings and files you upload, as well as learning data including review history and flashcard progress. We automatically collect technical data such as IP address, browser type, operating system, pages visited, and usage patterns. We may collect payment information via our third-party payment processors (we do not store full card numbers).

3. How We Use Your Information

We use your information to: provide, maintain, and improve the Service; send transactional emails (verification codes, account notifications); personalize your learning experience using spaced-repetition algorithms; process payments and subscriptions; analyze usage patterns to improve the Service; and comply with legal obligations.

4. Data Storage and Security

Your data is stored on secure servers. We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Audio files are stored in encrypted cloud storage. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Data Sharing

We do not sell your personal data. We may share your information with: (a) service providers acting on our behalf (cloud hosting, email delivery, payment processing, analytics); (b) law enforcement or government authorities when required by law; (c) a successor entity in case of a merger, acquisition, or sale of assets, with notice to you. We require all third-party processors to maintain appropriate data protection standards.

6. User-Generated Content

Content you publish to the public Library is visible to all users. Audio recordings and topics that are not published remain private to your account. You can delete your content at any time. Note that copies made by other users (forks) may remain even after you delete the original.

7. Cookies

We use cookies and similar technologies to operate the Service and analyze usage. Please see our Cookie Policy for full details.

8. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the Service. You may delete your account at any time, at which point we will delete your personal data within 30 days, except where retention is required by law.

9. Your Rights

Depending on your location, you may have the right to: access the personal data we hold about you; correct inaccurate data; request deletion of your data; object to or restrict certain processing; and data portability. To exercise these rights, contact us at support@memotiva.com. We will respond within 30 days.

10. Children's Privacy

The Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by email or by posting a notice on the Service. Your continued use of the Service after changes take effect constitutes your acceptance of the revised Policy.

12. Contact

For privacy-related inquiries, contact us at: support@memotiva.com